JOB DESCRIPTION

• Requirements' lifecycle management
• Planning and monitoring of BA activities
• Evaluation of Change Requests in order to collate and provide estimations and the assessment of changes on business processes.
• Meet with Stakeholders to elicit, understand document functional requirements and performance critical analysis on the information provided
• Produce Functional Specifications including flowcharts, use cases, wireframes and any other diagrams required to clarify business understanding
• Support and Collaborate with relevant Fuse Teams around People Connect, Synergy, Freshchat etc.
• Manage unit testers to ensure that configuration work according to the requirements
• Manage Quality Assurance Testing to sign-off development meets requirements
• User Acceptance Testing/ Provide guidance to business on UAT
• Ability to initiate policy Development and Implementa...