Responsibilities

• To facilitate and monitor key project scope, tasks, documentation, timeline and issues in coordination entire project team, to ensure its completion and/or resolution
• Understanding business needs and objectives
• Creating clear and concise documentation on processes, user stories, requirement specification
• Manage the team to ensure fulfillment of requests and resolution of defect &/or production incidents through the following
• Assesses and validates system related issues through first level isolation and resolution
• Coordinates and monitors production incidents related by properly documenting and escalating reported incidents to appropriate party to ensure resolution and completion of assigned deliverable.
• Coordinates with technical team on the development/enhancement of assigned application systems to ensure accuracy of programming based on approved user requirements.
• Leads UAT and...