Gather, analyse, and document business and system requirements from clients and stakeholders.

Create detailed requirement specifications, user stories, and functional documentation.

Develop workflow diagrams, process maps, and wireframes for complex business use cases when required.

Determine operational objectives by analysing business functions, gathering information, and evaluating output requirements and formats.

Identify opportunities for process improvement and recommend system enhancements through the study of current practices and workflows.

Assess and communicate the financial and operational impact of proposed changes.

Collaborate closely with development teams to transfer business requirements and domain knowledge.

Support Project Managers in project scoping, effort estimation, resource planning, and project deliver...