Position Overview
Location: Singapore / Hybrid Job Type
: Full Time About Us KeyReply is a healthcare AI operating system accredited by Singapore's Ministry of Health and trusted by 60% of public hospitals. Our low/no-code platform helps healthcare teams build and deploy safe, governed AI solutions up to 90% faster, with strong guardrails for reliability and responsible AI. We support over 400,000 patient interactions each month across voice and digital channels. Working closely with partners like Microsoft and Meta, KeyReply is deployed in 10+ countries across Southeast Asia, the US, Australia, and Latin America, helping healthcare systems scale personalized support with confidence. The Role As a Business Analyst, you sit at the intersection of business, operations, and AI delivery. You translate real-world workflows into scalable, agentic AI solutions, bridging research, engineering, and client needs. Your work directly shapes how AI agents are scoped, validated, and deployed in healthcare and ente...