Job Description Job Description Role Mission: We are looking for a
Senior
Business Analyst
to join our Delivery & Business Enablement (DBE) team, supportingStarHub's Consumer Journeysacross the Digital Experience Platform (DXP). You will lead the end-to-end requirements lifecycle — from business discovery and stakeholder alignment to supporting solution definition and post-release validation — ensuring delivery teams are enabled with high-quality, testable, and traceable requirements. You will play a critical role in shaping digital journeys for key consumer platforms such as the StarHub App and eShop, with a focus on self-service, digital onboarding, usage insights, billing, support, and renewals. Responsibilities: Lead engagement with Consumer Journey Owners and Product Managers to gather strategic business needs Translate journey objectives into well-defined functional, non-functional, and data requirements Define epics, user stories, process flows, and acceptance criteria ...