Responsibilities - To provide day to day support on Microsoft Dynamics CRM and other Applicationsand training end users.
- Define business requirements.
- Conduct discovery sessions with different department members to understand the business workflow and dynamics within the different departments.
- Conducting process mapping and analysis to understand current processes and identify opportunities for improvement.
- Developing and implementing process improvements such as streamlining steps automating processes or introducing new tools or technologies.
- Collaborating with crossfunctional teams to ensure that process improvements are aligned with overall business objectives.
- Executing MS CRM configuration workflows and reports.
Qualifications Bachelors Degree in Information or any related field.
Skills & Professional Requirements - Ability to understand and draft business require...