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About the Role

The position is primarily responsible for enabling the SSM Business Center Specialists to work effectively with all key stakeholders and to consistently deliver timely and accurate support to sales channels across new business and after-sales transactions. The role also collaborates with partner departments to drive sales productivity, improve operational efficiency, and ensure seamless end-to-end business support.

Roles and Responsibilities:

Sales and Transaction Support

Provides end-to-end support for new business and after-sales transactions, including application screening, requirements assessment, and endorsement to relevant units.

Ensures timely processing of prioritized cases, especially during month-end cut-off periods.

Cl...