Start Date: asap

End Date: (with the chance of extension)

Workload: 100%

Location: Quartino, with 1-2 days homeoffice per week

Workmodel: Contracting

Responsibilities

• Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, Trade Compliance Team, Chamber of Commerce, and other internal and/or external teams
• Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place
• Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts
• Preparing and analyzing regular statistics (e.g., Revenue Forecasts, Requested Delivery Dates) using available tools and collecting additional relevant information and tracking regular sales...