Hendrick Volkswagen of Concord


Location: 7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027


Summary: Responsible for leading the Business Development Center. The Business Development Center Manager is responsible for operations, productivity results, employee supervision, and customer satisfaction in the Business Development Center. Ensure customer satisfaction and procure new business for the center in sales and/or service.


Supervisory Responsibilities: This job has direct supervisory responsibilities.


Essential Duties and Responsibilities include the following:

+ Oversees training and supervision of Business Development Representatives.

+ Works closely with upper management and Human Resource in hiring and discipline decisions.

+ Works closely with department managers to ensure customer satisfaction

+ Sets productivity goals for Business Development Representatives

+ Dev...