Proactively identify and develop new business opportunities for Contact Centre solutions through creative outreach strategies, including networking, referrals, cold calling, and other lead‑generation activities.
Understand and assess each client's unique business needs and expectations, recommending tailored solutions that deliver optimal value and service outcomes.
Maintain a proactive and responsive approach in managing enquiries, follow-ups, and communications with clients, customers, and internal stakeholders to ensure a positive customer experience.
Build and nurture strong customer relationships through regular engagement and effective account management, fostering long‑term partnerships and business continuity.
About You
Possess at least a Diploma or equivalent qualification in any discipline.
Minimum 1 year of experience in sales or business development, preferably in a hunter ...
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