Assist in merchant self‑registration tasks, including educating merchants on system requirements and guiding them through the onboarding process
Review and verify merchant documents to ensure compliance with ShopeeFood’s guidelines
Monitor social media communications with merchants and promptly respond to their queries
Collaborate with Merchant Ops to identify duplicate submissions, enhance submission quality, and minimize rejection rates
Support lead generation for the self‑registration channel through marketing initiatives and social media engagement
Analyze data and patterns to provide insights to improve the merchant onboarding experience
Participate in marketing and engagement initiatives, such as pitching ShopeeFood’s Welcome Package and assisting in promotional campaigns to attract new merchants
Campaign ideation: Work together with the BD team to brainstorm and propose cr...
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