Relationship Management
• Independently manage key influencer accounts (Assigned Architect, Govt and consultants)
• Identify the key people within accounts who influence glass specification/purchase and build strong relationships with them
• Identify the key external stakeholders which are associated with the project and help sales team in better conversion
• Identify the key people within key external influencer accounts who influence glass purchase and build strong relationships with them
• Implement key account management process with the targeted key influencer account
Revenue
• Understand the project decision making and ensure that all support is provided to sales team for the order closure
• Support sales team in the closure of the project by supporting from key influencer side
• Ensure unique specification to create the differentiation to get better price realization.
Customer Satisfaction
• Ensure better NPS from the assigned custome...