Job Description

This role drives business growth by embedding structured discovery practices across Enterprise Business (EB), enabling teams to better understand customer needs and shape stronger, higher-value deals. The focus is to improve pipeline quality, deal progression, and win rates through effective customer engagement, while leveraging business enablement tools.

Responsibilities

Discovery Practices & Tools

• Develop and standardise discovery frameworks, playbooks, and toolkits for structured customer engagement.
• Leverage tools to enhance customer insights, improve engagement quality, and drive better deal outcomes.
• Embed structured discovery practices into day-to-day deal development workflows so frontliners can run effective discovery sessions independently.

Strategic Deal Engagement

• Lead selected high-value discovery workshops for key accounts.
• Use insights from busi...