Job Description

The Fragomen office in Malaysia is seeking an Administrative Assistant to support first‑class immigration services for a mix of corporate clients. This role will work under Shared Services Operations and is primarily responsible for administrative support to legal/consultant teams across multiple jurisdictions.

Responsibilities

• Draft correspondences, forms, and documents for case teams according to specific templates and case instructions.
• Identify and raise potential issues or data discrepancies in the case management process.
• Update data and information in firm case management systems to maintain accurate case records.
• File cases and process fee payments to government agencies.
• Ensure clear and timely communications with all stakeholders (internal and external).
• Complete tasks according to stated timelines and protocols.
• Follow firm standards and policies to mitigate risk and ens...