Role Overview

The Fragomen office in Malaysia is seeking a Business Immigration Coordinator to support the review and processing of client documentation and administrative workflows. This role will work under the Shared Services Operations team and is primarily responsible for ensuring documents and information are reviewed accurately, processed efficiently, and completed within agreed service level timelines.

Responsibilities

• Review and assess documentation for accuracy, completeness, and compliance with established guidelines and procedures.
• Monitor and track case progress, ensuring records are maintained accurately and updated in a timely manner.
• Ensure timely completion of assigned tasks in accordance with service level requirements.
• Identify, investigate, and elevate discrepancies or issues as required.
• Maintain accurate records, documentation, and tracking logs.
• Ensure clear and timely commu...