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The Opportunity
The Business Improvement Analyst (BIA) contributes to strategic corporate projects as well as business initiatives that result in improving business processes and increasing the capability of the organization to deliver value to our clients. The BIA is responsible for user stories, requirements, metrics and business readiness. The BIA is responsible for user stories, requirements, metrics, business readiness and is called upon to elicit, clarify and document needs and identify, facilitate, and capture key business decisions. The BIA works with the product team and domain SMEs to develop ideas and user stories and with our technology delivery pipeline to drive them to implementation.