Business Intelligence Analyst - Intermediate

Join to apply for the Business Intelligence Analyst - Intermediate role at SereneAid

The Contact Centre Program supports over 80+ contact centres across multiple ministries, providing consistent service to Albertans and various boards and agencies.

We are seeking a skilled Power BI Developer to design, build, and enhance workforce insight dashboards, ensuring accurate data reporting and effective stakeholder engagement.

Responsibilities

• Design and develop a Power BI Workforce Insights Dashboard consolidating HCM data metrics.
• Lead all stages of the project lifecycle — planning, stakeholder engagement, prototyping, testing, and release.
• Collaborate with internal and external teams to align business objectives with reporting requirements.
• Document technical and business processes for transparency and knowledge sharing.