Responsibilities

1. Assist in collecting and analyzing data to identify trends, issues, and opportunities
2. Data cleansing of data collected and creation of dashboards for clients
3. Support the development of reports, dashboards, and presentations for stakeholders
4. Participate in stakeholder meetings and document business requirements
5. Help model and map current and future state business processes
6. Conduct market or competitor research to support strategic initiatives
7. Collaborate with team members for ad hoc analysis
8. Improve and review CRM system based on business needs and requirements

Qualifications

1. Currently pursuing a diploma or degree in Business Analytics, Information Systems, or a related field
2. Strong analytical and problem-solving skills
3. Ability to work independently and collaboratively in a fast-paced environment