Lead and manage a team of 25 to 40 (Team Leads, Sr. Consultants, Consultants and Jr. candidates), ensuring high performance and exceptional client satisfaction.
Provide strategic guidance and uphold professionalism by adhering to SOPs, KRAs, and KPIs.
Foster the growth and development of team members through mentorship and training.
Conduct weekly, monthly, quarterly, half-yearly, and annual reviews.
P&L Management:
Drive revenue generation for the team and take accountability for achieving monthly and quarterly revenue targets.
Monitor financial performance and identify opportunities for improvement.
Client Engagement:
Acquire, cultivate, and maintain robust relationships with clients, understanding their unique needs and challenges.
Collaborate with clients to develop tailored solutions that ...
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