Business Operations Specialist - English Fluent
Remote / Full Time
We are seeking a detail-oriented Operations Specialist with PM skills to join our team. This role is vital in managing smooth and impactful execution of both internal and customer-facing processes by ensuring clear communication among internal teams and stakeholders and thoroughly monitoring KPIs and action items.
The Operations Specialist will work across internal business processes—such as reviewing timecards, preparing newsletters, and coordinating invoicing—and a set of customer-facing tasks, including tracking the impact of delivered services and diligently following up on action items agreed upon during customer workshops. By balancing these dual responsibilities, the Operations Specialist plays a pivotal role in supporting both the internal workflow and the successful execution of customer engagements.
**Key Responsibilities**:
- Execute operational requests in a timely and organized manner and mak...