Business Proc Consultant

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**How to Apply**

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

**Job Summary**

Coordinates capacity management initiatives for assigned specialties, serving as a central liaison between operations, the Capacity Management (CM) team, and technical teams, and ensuring timely follow-up on action items to support progress and alignment with enterprise access standards. Leverages analytics to help shape access goals and strategy, identify prioritized interventions, and translate insights into actionable next steps. Reviews division/specialty change requests to ensure alignment with standards, assesses impacts to access performance, and proposes solutions as appropriate. Proactively monitors access ...