We’re seeking experienced Process Design Managers / Business Process Consultants to join a major telecommunications transformation program supporting large-scale IT and operating model change.

This is a hands-on delivery role for professionals who can take ownership of a workstream, work independently, and drive meaningful process improvement within complex enterprise environments.

About the role

You will work across key business and customer-facing domains to:

• Redesign end-to-end business processes within a large transformation program
• Lead fit-gap analysis and process improvement activities aligned to IT change
• Translate high-level architecture and strategy into practical, executable process design
• Work closely with business stakeholders and technical teams to deliver real-world outcomes
• Support either direct transformation deliv...