P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking an Business Support Officer to join their team based in Great Yarmouth on a part-time, temporary basis for 9 months.

Main Responsibilities:

* To provide a high level of business support to the team.

* Be the first point of contact for our service users which will involve providing key advice, initiating service requests and signposting customers appropriately.

* To respond efficiently and effectively to enquiries and complaints from service users face to face, by telephone and email.

* Ensuring information is accurately recorded and updated on the IT systems.

* To monitor and manage a range of email mailboxes and action appropriately in accordance with procedures.

* To act as system administrators for the IT systems.

* Undertaking data processing for applications, case work, service requests and associated items (This includes...