Job Description
Pay Rate is 37.50/hr

Job Description

We are seeking a highly motivated and detail-oriented Business Support Specialist to provide technical and customer support across a range of products and services, including veterinary, medical diagnostic, and water-testing equipment. This role is ideal for someone with strong interpersonal skills, technical aptitude, and a passion for delivering exceptional customer service. This role involves direct interaction with customers and internal teams, requiring a balance of technical knowledge, communication skills, and customer service excellence. You’ll be part of a collaborative team focused on delivering high-impact support and maintaining strong customer relationships.

Key Responsibilities:

-Deliver high-quality technical support to customers via phone, email, and other channels.
-Respond to inquiries regarding product usage, troubleshooting, installations, and billing.
-Maintain accurat...