Description We are looking for a Business Systems Analyst to support business-critical applications and help translate operational needs into effective system solutions in Norwalk, Connecticut. This role combines analytical thinking, technical troubleshooting, and cross-functional coordination to keep projects moving and production issues addressed with urgency. The ideal candidate will partner with internal teams and external vendors to improve processes, strengthen system performance, and deliver well-structured technology outcomes.

Responsibilities:
• Create and manage an organized approach for balancing urgent support needs, ongoing enhancement work, and larger strategic initiatives across business systems.
• Turn complex initiatives into actionable workstreams, align stakeholders on priorities, and communicate progress, dependencies, and potential risks throughout the project lifecycle.
• Collaborate with cross-functional partners to define scope, clarify ownersh...