Lead discovery workshops with technical and business stakeholders

Elicit and document detailed system requirements and dependencies

Map Salesforce object relationships and data flows

Identify integration touchpoints and automation triggers

Create visual artifacts (entity maps, swimlanes, process diagrams)

Translate stakeholder input into structured documentation

Validate findings and iterate documentation as new impacts are discovered

Collaborate closely with Technical PM, Developers, QA, and Architects

Support testing preparation and validation planning

5+ years experience as a Business Systems Analyst or Technical Business Analyst

Strong experience in Salesforce environments

Experience working within complex integration ecosystems