**Business Transformation Lead**

POSITION OVERVIEW
Business Transformation Lead is a senior dual-mandate role within the Lead-2-Cash (L2C) Transformation Office, dedicated exclusively to the Catalyst CRM program — IQVIA's multi-year migration to Microsoft Dynamics 365 and full Sales process modernization. This individual serves simultaneously as the enterprise program overseer and the principal business analyst advisor for the Sales transformation, covering the end-to-end Selling and Deal Closure value chain.
Unlike a conventional program manager, this leader is expected to be deeply embedded in the strategic intent behind the CRM workstream — translating complex Sales business requirements into actionable roadmaps while holding end-to-end accountability for governance, delivery quality, and stakeholder alignment across Commercial Solutions (CS) and Research & Development Solutions (RDS). The role demands an uncommon blend of executive gravitas, analytical rigor, and adv...