My client, a leading nationwide facilities services provider, is seeking an experienced, commercially astute, and data-driven Business Unit Director with expertise in managing soft services. This pivotal leadership role will take charge of a high-performing and fast-paced division, overseeing a large, complex portfolio while driving service excellence, operational efficiency, and sustainable, insight-led growth.
Key Responsibilities:
- Lead and manage a multi-million-pound portfolio across multiple clients and sites, ensuring consistent, measurable service excellence through data-informed decision-making.
- Develop and maintain senior client relationships, leveraging analytics and performance insights to drive retention, growth, and innovation in service delivery.
- Provide inspirational, data-driven leadership to operational teams, fostering a culture of accountability, collaboration, and continuous improvement.
- Take full P&L ...