Description

POSITION SUMMARY

As the original house of luxury St. Regis continues to redefine modern luxury through service. At the core is the Butler program an icon to our heritage and the heart and soul of new luxury. It is hightouch personalized creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team who are the ultimate luxury ambassadors.

The Butler provides bespoke experiences and services to fulfill all guest needs during prearrival checkin throughout the stay and upon departure in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests proactively anticipate guest needs and acting upon them where possible.

While the St. Regis brand is ste...