At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
CAE Customer Service Engineer, customer support Virtual Manufacturing & Costing

Purpose:

Provide Technical Support, Sales Support and Training for Cadence MSC Virtual Manufacturing & Costing (VMC) product lines Simufact and FTI; contribute to the product documentation, training materials and similar.

Responsibilities:

+ Application and support of manufacturing simulation in an international environment.

+ Helpdesk support for our customers and international sales partners (web portal, e-mail and telephone) to resolve customer issues.

+ Creation of application examples, tutorials, training material and other documentation for our software. Define and promote industry best practices.

+ Preparation and conduction of mainly customer-specific training courses.

+ Independent and autonomous conduction of s...