Job Purpose
To lead the administration, data integrity, and performance analysis of the CAFM platform across all operational sites. The role ensures that maintenance, asset tracking, and performance reporting processes are digitally enabled and aligned with organizational goals, contract KPIs, and statutory compliance.
Job Responsibilities
- Administer and manage the CAFM system, ensuring accurate asset registration, preventive maintenance scheduling, and reactive work order tracking.
- Lead the configuration and rollout of CAFM modules across various FM disciplines including Hard, Soft, and Specialized Services.
- Develop standard reporting formats for operational dashboards and KPIs, including SLA adherence, backlog analysis, and technician productivity.
- Conduct system training for FM staff, contractors, and helpdesk personnel to ensure consistent use of CAFM workflows and protocols.
- Coordinate with IT and ERP ...