Job Description

KEY RESPONSIBILITY

• CAFM System Operation & Management
• Operate and maintain the CAFM platform (e.g., MRI Evolution or similar) ensuring it aligns with the organization’s needs and standards.
• Input, update, and manage asset registers, PPM plans, maintenance schedules, and projects.
• Track and ensure work orders, preventive maintenance tasks, and reactive and corrective maintenance are completed.
• Generate and distribute scheduled and ad‑hoc reports from the CAFM system to management and other stakeholders.
• Serve as the first point of contact for internal CAFM‑related helpdesk queries.
• Assign work orders to the appropriate resource based on skill, location, & availability.
• Log, track, and resolve user issues and service requests related to CAFM and facility operations.
• Escalate complex technical issues to the appropriate IT or CAFM Specialist teams as needed....