Key Responsibility

• CAFM System Operation & Management
  • Operate and maintain the CAFM platform (e.g., MRI Evolution or similar) ensuring it aligns with the organization's needs and standards.
  • Input, update, and manage asset registers, PPM plans, maintenance schedules, and projects.
  • Track and ensure work orders, preventive maintenance tasks, and reactive and corrective maintenance are completed.
  • Generate and distribute scheduled and ad-hoc reports from the CAFM system to management and other stakeholders.
• User & Helpdesk Support
  • Serve as the first point of contact for internal CAFM-related helpdesk queries.
  • Assign work orders to the appropriate resource based on skill, location, & availability.
  • Log, track, and resolve user issues and service requests related to CAFM and facility operations.
  • Escalate complex technical issues to the appropriate IT or CA...