Job Summary The Cage Supervisor is responsible for oversight of cage team members and support of the Cage manager and operations.
Essential Duties And Responsibilities
- Adhere to all administrative policies (Ellis Park Policy & Procedure Manual and departmental procedures), safety rules and health regulations.
- Direct, train, monitor, and assign tasks to cage personnel.
- Provide exceptional customer service to all external and internal customers and patrons and communicate in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with cage personnel.
- Work odd or unusual hours including weekends, holidays, and overtime.
- Exercise strong motivational commitment to the organization, speak accurately and clearly to co-workers and guest.
- Exhibit strong knowledge of the cage procedures in a large‑scale operation including but not limited to: ensure proper custome...