Join Agilus in Calgary as a Bilingual Customer Service Specialist, where you will provide outstanding support in the Oil and Gas sector. Maintain key relationships with existing and new wholesale customers while working in a collaborative environment.
As a Bilingual Customer Service Specialist, you will leverage your fluency in French and English to effectively communicate with customers. With more than five years of relevant experience, your role includes handling CRM activities and supporting account management efforts. Engage with the Sales and Marketing teams to facilitate the seamless setup of customer accounts.
Key Responsibilities:
• Manage CRM activities for customer accounts
• Maintain customer data in D365 CRM
• Support Account Managers and Sales teams in onboarding
• Generate customer-specific reports and suggestions
• Ensure reliable fuel supply for all clients
Requirements:
• Fluent in both French and English
• Over 5 years of experience in Sa...