We are looking for a Call Center Agent Automotive Division (Arabic Speaker) to handle customer inquiries service bookings and sales support within our fast-paced automotive operations.

This role is ideal for a highly communicative individual with a calm solution-oriented mindset and strong multitasking abilities. The right candidate will have excellent spoken Arabic and English along with a passion for customer service and teamwork.

If youre energetic empathetic and thrive in a service-driven environment read on to discover more.

Key Responsibilities

Core Functions

• Answer inbound calls and respond to customer inquiries regarding automotive services vehicle details or appointment scheduling.
• Make outbound calls for follow-ups service reminders or promotional campaigns.
• Accurately log all customer interactions in the CRM system.
• Support the sales and service teams by pre-qualifying l...