Description

• Handle inbound and outbound calls in a professional manner.
• Provide customer support and resolve issues effectively.
• Document customer interactions and feedback accurately.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and targets consistently.

Requirements

• Educational Qualifications: Diploma in any relevant field.
• Experience Level: 5–7 years of experience in a call center environment.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Qualities and Traits: Customer-focused with a positive attitude.
• Working Conditions: Comfortable working in a fast-paced call center environment.