Description

EZ Pass – Customer Service Representative Job Description Payrate: 19/Hr Shifts: Monday-Friday, all day shifts – hours will be communicated by OPM Holiday Pay PTO (Paid Time Off) Accrual Opportunity to apply to work from home at 90 days on assignment Compliance: Drug Screen, Background Check & any applicable EZPass fines identified at submittal • About EZPass: o New hires can join a local leader in transit technology! Since 1939, EZpass’s award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S. • This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. • Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence. • Perform...