Job Title: Call Centre Executive

Department: Call Centre / Patient Relations

Location: Noida Sec-63

Employment Type: Full-Time

Experience: 1–3 Years (Healthcare/IVF experience preferred)

Job Summary

We are looking for enthusiastic and customer-focused Call Centre Executives to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, scheduling patient appointments, addressing patient queries, and ensuring a seamless communication experience. Candidates with prior experience in an IVF/Fertility Centre , hospital, or healthcare industry will be preferred.

Key Responsibilities

• Handle inbound and outbound calls professionally and courteously.
• Respond to patient inquiries regarding consultations, treatments, appointmen...