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Call Center Representative 2, (SG - 14) (NYHELPS) Item# 01830(Multiple)

Company

New York State Civil Service

Location

Rochester, NY

Posted

July 06, 2026

Position Overview

NY HELP Yes



Agency State Comptroller, Office of the



Title Call Center Representative 2, (SG - 14) (NYHELPS) Item# 01830(Multiple)



Occupational Category No Preference



Salary Grade 14



Bargaining Unit ASU - Administrative Services Unit (CSEA)



Salary Range From $56506 to $68630 Annually



Employment Type Full-Time



Appointment Type Contingent Permanent



Jurisdictional Class Competitive Class



Travel Percentage 25%







Workweek Mon-Fri

Hours Per Week 37.5


Workday


From 8:30 AM



To 4:30 PM



Flextime allowed? No



Mandatory overtime? No



Compressed workweek allowed? No



Telecommuting allowed? Yes

...

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