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Call Center Representative - Leads Generation

Company

Straive

Location

parañaque, metro manila

Posted

June 05, 2026

Position Overview

Description

  • Manage incoming calls and customer inquiries effectively.
  • Generate leads through effective communication and relationship-building.
  • Document all interactions and maintain accurate customer records.
  • Work collaboratively with the sales team to meet lead generation targets.
  • Provide feedback on call scripts and suggest improvements for better performance.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
  • Experience Level: 1-3 years of experience in a call center or customer service role.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
  • Responsibilities and Duties: Ability to handle objections and conflicts professionally.

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