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Call Center Representative - ottawa

Company

Kelly Services (Canada

Location

ottawa, on

Posted

June 27, 2026

Position Overview

What You’ll Do

  • Interview insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.
  • Provide positive client experience.
  • Assist the team with scheduling tele-interview appointments based on applicant and interviewer availability.
  • Follow up with applicants when additional information is required, while respecting confidentiality of their private information.

What We’re Looking For

  • Minimum one (1) year of experience in a customer service‑related role.
  • Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.
  • Typing speed minimum of 36 WPM.
  • Ability to speak with confidence on the phone and document simultaneously.
  • Ability to prioritize and work in a results‑oriented environment.
  • Ability to work alone or in a team to achieve departmental objectives.

Pay Rate

$19.35 per hour.

...

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