On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee Recognition Program, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

• Handle inbound/outbound provider and/or member calls for voice support.
• Handle fax/work inquiries/written correspondence for non-voice support.
• Address all queries from providers and/or members (eligibility and benefits, claim status, authorization, contract status, etc.) supported by the business.
• Understand account Business Strategy and managed care direction.
• Utilize and be familiar with current system functions, applications and enhancements.
• Maintains resource materials such as updated disks, paper reference.
• Additional responsibilities include development and training of self and co-workers.
• Suggest an...