Our Client, a Large Municipal Health Care System company, is looking for a Call Center Representative for their New York, NY location. Responsibilities:

+ Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.

+ Other assignment as necessary.

Requirements:

+ Extensive phone experience and computer literate.

+ Two (2) years of experience and Bilingual (facility specific).

+ Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.

+ Active listening provides full attention to callers to understand their concerns and needs.

+ Effective problem-solving to analyze a situation, identify core issue and find effective solutions.

+ Required Education:

+ High School Diploma or general education degree (GED).

+ Required:

+ CALL CENTER ...