Position Overview
Description
We are looking for a Call Center Specialist to support a manufacturing operation in Las Vegas, Nevada. This Contract to Hire position focuses on delivering responsive service to customers, coordinating order activity across teams, and keeping project details accurate from intake through post-order follow-up. The ideal candidate is organized, comfortable handling a high volume of requests, and confident working with internal partners and customer-facing systems.
Responsibilities:
β’ Coordinate customer orders from initial request through completion, ensuring information is accurate, timely, and aligned with established order management procedures.
β’ Partner with sales, intake, and quoting teams to gather details, answer questions, and support project activity across multiple product categories, including participation in kickoff discussions.
β’ Maintain customer account records, open order tracking, and shared documentation so team...