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Call Center Specialists

Company

Axelon Services Corporation

Location

Washington Highlands, District of Columbia, United States

Posted

May 16, 2026

Position Overview


Summary:



  • High-volume inbound/outbound calls

  • Crisis support / behavioral health exposure preferred

  • Strong communication and de-escalation skills



Responsibilities:



  • Handle a large volume of inbound and outbound calls efficiently

  • Provide crisis support and assistance for behavioral health issues

  • Utilize strong communication skills to de-escalate challenging situations



Requirements:



  • Calm under pressure

  • Empathetic and patient-focused

  • Experience in call center healthcare preferred


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