We are looking for a Call Centre Agent Arabic Speaker to be the voice of Alba Cars for our inbound and outbound customer this fast-paced role youll connect with leads turn interest into showroom visits and help drive our sales success from behind the scenes.

Youre a natural communicator whos fluent in Arabic and English thrives under pressure and enjoys speaking with customers across multiple channels. If youre enthusiastic organized and motivated by hitting targets this is your moment to shineread on!

Key Responsibilities

Core Functions

• Make proactive outbound calls and respond to inbound leads across platforms.

• Convert enquiries into confirmed showroom appointments with urgency and care.

• Understand each customers needs and match them with the right solutions.

• Maintain accurate call logs and notes within the CRM.

Collaboration & C...