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Call Centre Manager

Company

Splitsville Entertainment Inc.

Location

calgary, ab

Posted

July 09, 2026

Position Overview

Are you passionate about delivering exceptional customer service and leading high-performing teams?

Looking for a fast-paced environment where you can make a direct impact on both guest experience and results?

We’re looking for a Call Centre Manager to lead, coach, and motivate a team of Advisors to exceed KPIs and sales targets. In this role, you’ll oversee inbound guest interactions, deliver engaging training, monitor performance, and drive continuous improvement across systems, processes, and team development.

The Why

  • 3 weeks of vacation (increasing to 4 weeks after one year!)
  • Discounts on food and $1 bowling
  • Financial long service awards
  • Medical and dental benefits
  • RRSP matching plan
  • Mental health support benefits

The What

This role operates any day from Monday to Sunday between the hours of 12:30pm – 9...

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