Salary: R30 000 - R32 000 per month (negotiable depending on experience)

Call Centre Manager

Our client, a well-established organisation within the collections and financial services sector, is seeking an experienced and results‑driven Call Centre Manager to lead and optimise collections campaigns across multiple portfolios.

This is an exciting opportunity for a strong operational leader with extensive collections, dialler management, and call centre experience who thrives in a fast‑paced, performance‑driven environment.

Location: Pretoria East.

Key Responsibilities

• Manage and optimise outbound collections campaigns across multiple dialler platforms
• Drive agent productivity, dialler efficiency, and collections performance
• Monitor campaign performance and implement real‑time improvements
• Analyse operational and collections data to identify trends and opportunities
• Lead, coach, and dev...