The role of Night Call Handler will include:
Undertaking responsive and proactive call handling duties Responding to emergency calls from customersUpdating and maintaining data systems and customer records Delivering a high quality standard of service to customers Skills and experiences:
Previous experience working in a similar role Excellent customer service skillsExcellent communication and listening skills Strong organisational skills, with the ability to work to deadlines and targets Basic knowledge of information systems and databasesLiteracy and numeracy equivalent to at least GCSE Grade C English and Maths Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
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